AI-powered reputation and local visibility
Get more reviews, more visibility, and more local customers.
LocalZen brings review requests, replies, customer proof, local content and visibility monitoring into one practical platform—with people in control of what gets published.
Neutral review requests
Human-approved AI
One or many locations
NEW REVIEWCustomer feedback receivedReady for reply
AI ASSISTANTReply draft preparedWaiting for approval
VISIBILITYSearch snapshot updatedGoogle + AI platforms
Why reputation needs a system
Your online reputation shapes the decision before a customer contacts you.
People compare reviews, recent activity and business information before choosing a local provider. Search engines and AI answer tools also need clear, consistent information to understand what a business does.
LocalZen connects those signals without treating automation as a substitute for real customer experience or human judgement.
See LocalZen in action
Understand the complete customer trust journey in a few minutes.
See how review requests, feedback, reply drafts and reputation tools work together before exploring the platform yourself.
- Connect supported business and review profiles
- Manage requests, replies and customer proof
- Keep people in control of AI-assisted work
Interactive product demo
See how LocalZen manages reviews.
Explore the real review workspace below. No signup is required for this guided preview.
Interactive preview · Sample data only · Your changes are not published
Collect honest feedback
Make it easy for customers to share their experience.
Choose the request method, timing and follow-up process that fits the way your business already serves customers.
01
QR and direct links
Give customers a simple mobile route to public reviews or private feedback.
02
Automated requests
Send email, SMS or WhatsApp requests after a visit, appointment or completed service.
03
Team-based collection
Use individual links or QR codes to understand which locations and team members consistently request feedback.
1Front desk28 requests
2Service team21 requests
3Bookings16 requests
Honest feedback by design: LocalZen does not promise to hide or block negative reviews. Customers retain the choice to leave public feedback or contact the business privately.
Your AI growth team
Three focused assistants. One connected workflow.
AI prepares useful work from approved information while your team reviews sensitive responses, factual claims and anything published under your brand.
RREPLY ASSISTANT
Turn every review into a thoughtful response.
Prepare reply drafts using the review context, service details, location and your preferred tone. Sensitive conversations remain with the right person.
- Brand-specific instructions
- Measured replies for past reviews
- Human approval before publishing
Draft ready for review
SSOCIAL ASSISTANT
Transform approved reviews into useful social proof.
Prepare captions, quote graphics and channel-ready posts from genuine customer feedback, then review the result before it is scheduled.
- Text and video review content
- Facebook, Instagram and supported channels
- Consistent brand instructions
Social draft prepared
GGEO AGENT
Build clearer content for search and AI discovery.
Prepare localized article, social and Google profile drafts from approved business information and real customer themes.
- Local article and post drafts
- Google event and offer content
- Visibility snapshots across supported AI tools
Visibility snapshot updated
Detailed capabilities
Explore the tools behind the workflow.
Open the category that matches your priority. Every feature supports a real customer interaction, a maintained business profile or approved content.
Try the review workspace01Collect more honest reviews+
Email, SMS, WhatsApp and QR
Request feedback through channels customers already understand.
Automatic reminders
Follow up when a customer has not opened the first request.
Service-date triggers
Send requests after an appointment, delivery or completed service.
Video welcome messages
Add a personal introduction to explain why feedback matters.
Customer-controlled writing help
Suggest editable wording based on the customer’s genuine experience.
Review-site ordering
Prioritise the supported destinations most relevant to your business.
02Respond and understand+
AI-assisted review replies
Prepare contextual reply drafts using your preferred brand voice.
Replies for past reviews
Work through older Google reviews at a measured, platform-safe pace.
Custom AI instructions
Set clear rules for tone, terminology and sensitive topics.
AI chat assistant
Use plain-language chat to update information and analyse review patterns.
Trends and alerts
Follow changes in review volume, ratings and customer themes.
Human approval
Keep sensitive replies and public content under your team’s control.
03Improve search and AI visibility+
Local content drafts
Prepare location-relevant articles and social posts for review.
AI visibility monitoring
Track selected prompt snapshots across supported AI platforms.
Google profile publishing
Prepare and schedule Google news, event and offer posts.
SEO-ready local pages
Create pages connected to business information and structured data.
Text and video review widgets
Show approved customer experiences on important website pages.
Social proof distribution
Reuse suitable reviews and local posts across connected channels.
The reputation and visibility flywheel
One customer experience can support the next discovery.
LocalZen connects the repeatable work around reviews, responses, social proof and useful local content. Each step still depends on genuine customer experiences and maintained business information.
Choose how you want to manage itLOCALZENTrust grows through
consistent action
consistent action
01Customers share feedback
02Replies are prepared
03Proof becomes content
04Visibility is monitored
05More people discover you
What businesses actually get
More consistency, clearer proof and less repetitive work.
A steadier review process
Use repeatable requests and reminders instead of relying on staff memory.
A more active Google presence
Keep replies and approved profile content moving through a visible workflow.
Business profile activity
Customer proof on your website
Display approved text and video reviews where visitors make decisions.
★★★★★Recent customer experience
Reusable social content
Turn genuine feedback into reviewed social drafts without starting from zero.
AI visibility snapshots
Monitor selected prompts across supported AI search and answer platforms.
AIBrand visibility checked
Clearer team accountability
Compare activity across locations or employees without turning service into a game.
Connected to the way you work
Bring reputation work into your existing business systems.
Available connections depend on your plan, account configuration and the services supported for your location.
Google Business Profile
Reviews, replies, profile activity and supported posts.
Customer review requests and approved reminders.
SMS and email
Timed requests through configured communication channels.
Google Sheets
Import customer rows into an approved request workflow.
Webhooks
Connect selected events to tools such as n8n or Zapier.
Website widgets
Display approved text and video customer experiences.
Who LocalZen is for
Useful wherever trust influences the next enquiry.
Start with one location or organise a larger team around a clear review and visibility workflow.
Restaurants and hospitality
Clinics and wellness
Home services
Retail and local services
Multi-location teams
How it works
Configure the workflow, then improve it with real feedback.
Connect and configure
Add supported profiles, locations, request channels and approval rules.
Start collecting feedback
Send neutral requests after approved customer interactions and follow up consistently.
Review, publish and learn
Approve replies and content, monitor the results and adjust the workflow.
Choose the right level of support
Run LocalZen yourself or let Media87 help manage it.
These are the two currently approved public options. Additional locations, messaging volume and custom integrations may need a separate scope.
$49USD / month
For one location with someone available to approve replies, manage requests and review reports.
- Review requests and reminders
- Review monitoring and reply drafts
- Google Business Profile tools
- AI-assisted content workflows
- Website review widgets
$249USD / month
For businesses that want Media87 to help manage the account, workflows and Google Business Profile activity.
- Everything in the AI Plan
- LocalZen account management
- Workflow monitoring and updates
- Account optimisation
- Google Business Profile support
Built for honest feedback—not review gating
Automation should strengthen trust—not manufacture it.
Neutral collectionCustomers are not screened according to the rating they may leave.
Human controlYour team reviews sensitive replies and public content.
No ranking guaranteeVisibility varies by platform, prompt, location, competition and time.
Clear ownershipChoose who manages information, approvals and customer follow-up.
LocalZen questions
Clear answers before you decide.
LocalZen can connect supported review profiles and bring feedback into one dashboard. We confirm the exact platforms available for your business during the demo.
Yes. LocalZen supports review requests and reminders through channels such as WhatsApp, SMS and email, subject to the integrations and messaging setup selected for your account.
No. LocalZen is designed for honest feedback collection. Eligible customers receive a neutral route, and review opportunities are not restricted according to rating.
Yes. AI can prepare reply, article and social post drafts using your instructions, while your team keeps control of review and publishing.
LocalZen records selected visibility snapshots across supported AI platforms. Results vary by prompt, date, location and platform, so the dashboard is a monitoring tool and does not guarantee a position.
Yes. LocalZen includes multi-location management and can assign trackable review links or QR codes to team members. We recommend a setup based on your locations and workflow.
Setup time depends on your locations, profiles, messaging channels and integrations. We confirm the required work and timeline after reviewing your current setup.
The self-managed AI Plan is $49 per month for one location. The Managed Plan is $249 per month and includes Media87 management support. Additional locations, messaging usage and custom integrations may require a separate scope.
After successful payment, the onboarding automation sends login and setup details to the email used at checkout. If the email does not arrive, check the spam folder or contact hello@media87.com.
Book your LocalZen demo
See the workflow using your business as the example.
Tell us what you want to improve. We will show the most relevant features, explain what connects to your current setup and confirm the practical next step.
- A focused product walkthrough
- Answers about locations and integrations
- Clear self-managed and managed options
- No obligation to continue
LOCALZEN DEMOTell us about your business
Share what you want LocalZen to improve and Media87 will contact you about a suitable demo time.
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