AI chatbots and conversations

Answer questions, collect leads and support bookings.

AI chatbots can answer common questions, collect enquiry details and help suitable visitors book or reach your team.

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What the chatbot can do

Three useful jobs, with clear rules and human support.

The chatbot can answer approved questions, collect details and guide visitors to the right next step.

1

Collect enquiry details

Automatically captures visitor information through natural conversations with intelligent qualification — the right questions, at the right moment.

2

Support appointment booking

Books meetings directly with integrated calendar and real-time availability checking — confirmed before the visitor leaves the chat.

3

Review conversation patterns

Smart conversation flows that adapt and improve lead qualification over time — the longer it runs, the sharper it gets.

// Conversation workflow

01Approved knowledge
02Visitor response
03Qualification rules
04Transfer to a person
From visitor to meeting

How a chat can become a qualified enquiry.

Four steps based on approved information and rules.

01

Add approved business information

Add approved service, pricing and FAQ information, together with rules for tone and restricted topics.

02

Answer common visitor questions

Offer visitors an immediate way to ask common questions on supported website and social channels.

03

Collect useful enquiry details

Ask agreed questions, collect relevant details and route suitable enquiries to the correct person.

04

Offer a booking or transfer option

Connect an approved calendar so suitable visitors can view available times and request a meeting.

Talk to Media87

Want to improve
customer enquiries?

Plan a conversation flow that answers useful questions, qualifies enquiries and hands the right context to your team.

Discuss the chatbot

Approved information · Human support · Agreed integrations